What protocol applies when a customer is injured by a goat?

The correct choice for handling an injury caused by a goat is Protocol 22 Livestock Incidents. This protocol specifically addresses incidents involving livestock, which include goats. When a person is injured by a goat, it is important to recognize that goats are considered livestock, and their behavior can potentially lead to injuries.

Protocol 22 is designed to guide emergency dispatchers in managing situations that involve large animals, ensuring that appropriate resources are dispatched to the scene. This includes considerations for the safety of the victim, the animal, and bystanders, as well as the potential need for animal control services.

While animal bites and attacks may involve certain aspects of the situation, they typically cover wild or domesticated animals perceived as a threat due to aggressive behavior. Conversely, livestock incidents focus on situations where the animal's size and nature can lead to physical harm, thus making it the more relevant choice in this context.

Understanding the nuances of each protocol allows dispatchers to effectively triage incidents and dispatch the right response teams, which is crucial for ensuring both human and animal safety in these scenarios.