What kind of feedback should an EMD seek after a call?

An Emergency Medical Dispatcher (EMD) should actively seek constructive feedback regarding their performance, decision-making, and adherence to protocols after a call. This type of feedback is essential for professional development and continuous improvement in emergency response situations. Constructive feedback helps EMDs identify areas where they performed well, as well as aspects that could be improved for future calls.

By focusing on their decision-making and adherence to established protocols, EMDs can enhance their skills, refine their judgment under pressure, and ensure they are providing the highest quality of care to callers in crisis. This feedback mechanism also encourages accountability and self-reflection, promoting a culture of excellence in emergency medical services.

Seeking only positive reinforcement would not provide a complete picture of the EMD's performance, while feedback from the media or random callers may not be relevant or constructive to their specific duties and responsibilities. Instead, tailored feedback from supervisors or peers who understand the intricacies of emergency dispatching is far more beneficial for professional growth.