If someone has an internal defibrillator that has activated, what protocol should be initiated?

Initiating Protocol 19 for Heart Problems/A.I.C.D. is appropriate in the case of someone with an activated internal defibrillator, as this protocol specifically addresses concerns related to automated implantable cardioverter-defibrillators (A.I.C.D.s). This protocol provides guidance on how to assess and respond to situations involving patients who have such devices, ensuring that the dispatcher gathers relevant information about the incident and the patient's condition.

The protocol helps in identifying the functionality of the internal defibrillator and any symptoms the patient may be experiencing, such as chest pain or loss of consciousness. Additionally, it offers assistance in situations where the A.I.C.D. has delivered shocks, helping emergency responders prepare for the patient's needs upon their arrival. By focusing on protocols that cater directly to the unique situations surrounding A.I.C.D.s, responders can ensure more effective care and outcomes for the patient.